u POLICIES * PROGRAMS * SERVICES u

Department of Public Safety (University Police)
Residence Halls
University Health Center
Victim Advocate
Facilities Management
Counseling Center
Sexual Assault Center at Prince George's Hospital Center
Campus Chaplains
Help Center
Department of Transportation Services
Environmental Safety
Jeanne Clery Act

University policies, programs and services are designed to provide a basis for a safer environment and set a standard of conduct, which is most conducive to a safer campus. Their effectiveness is dependent upon the coordinated efforts of the University community. Following is a brief description of University policies, programs and services affecting campus safety and security. In most cases, a more detailed publication is available. If more information about a policy is desired, please consult the referenced publication or department. Additional information may be accessed on the University of Maryland web site (www.umd.edu).  




DEPARTMENT OF PUBLIC SAFETY (DPS)

The mission of the DPS (Emergency: Dial 911) (www.umpd.umd.edu), an internationally accredited agency, is to serve the university community, protect life and property, and enforce the law. The DPS provides integrated safety and security services to the community and is comprised of the following bureaus: Police Services; Training & Special Operations; Technology Services; and Support Services.

POLICE SERVICES

Approximately 85 sworn University Police Officers are empowered by state law to make arrests (Education Art. 13-601; and Title 2, Criminal Procedure Article; Annotated Code of MD), investigate crimes, and carry firearms. The property that constitutes the College Park campus is, by law, the primary jurisdiction of the University Police. Additionally, a cooperative written agreement exists with the Prince George’s County Police to distribute enforcement authority to University Police in certain areas adjacent to the campus in the City of College Park and Adelphi. The two agencies have a mutual working relationship sharing criminal activity information and providing assistance and expertise to each other as needed.

Crimes and suspicious activity should be reported immediately and directly to the DPS. Information may be submitted to the DPS anonymously via the DPS web site.

POLICE SERVICES BUREAU (PSB)

The PSB provides police services 24 hours a day, 7 days a week. These services include:

  • Emergency response to crimes in progress and to life-threatening incidents (Dial 911);
  • Foot patrol, patrol with marked and unmarked police cars, motorcycles, and bicycles;
  • Crime and incident reporting, which provides data to other campus organizations, the State of Maryland, and the FBI; and
  • Escorts by uniformed police officers.
MC Unit

Marked Unit

Bike Patrol

Criminal Investigations Unit (CIU)

The CIU is the primary investigative unit for the agency and is responsible for criminal investigations, criminal intelligence, crime analysis, and victim/witness assistance coordination.

TRAINING & SPECIAL OPERATIONS BUREAU (TSOB)

The TSOB is responsible for the following functions:

SUPPORT SERVICES BUREAU (SSB)

The SSB is responsible for the following functions: Logistics Unit, including storage, control, and retrieval of property (lost & found), evidence, and agency equipment; Records Unit, including records storage, confirmation of reports statistical compilation and reporting; Public Information; and Auxiliary Services.

Auxiliary Services (AS)

AS employs approximately 80 Student Police Aides (SPAs) who perform a variety of tasks, including:
  • Special event security and contract security at locations throughout campus, e.g., Clarice Smith Performing Arts Center, athletic facilities, and DOTS meter collection;
  • Foot and bicycle patrols;
  • Marked patrol of Parking Garages and parking lots;
  • Security gates; and
  • Escorts by SPAs anywhere on campus.
SPAs are non-sworn, unarmed student employees who work part-time for the department. They are provided training and equipment, and act as additional eyes and ears for the DPS.

TECHNOLOGY SERVICES BUREAU (TSB)

The TSB integrates technological initiatives such as Closed Circuit Television (CCTV), alarms, and building access systems installation and monitoring, to enhance safety and security services on campus. The bureau is in charge of the Key Control Program and the daily locking and unlocking of academic and administrative buildings. Broken locks should be reported to the TSB at 301-314-4444. Sworn crime prevention officers complement the staff of trained security technicians. The Communications Unit of the TSB provides continual police communications services to the agency and the community. The Crime Prevention Unit coordinates various crime prevention programs and services.

Crime Prevention

A major function of the DPS is to provide crime prevention services to students, faculty, and staff who live and work within our community. Many crime prevention programs are regularly available and/or may be scheduled by calling 301-405-3555. Some of these programs include:

  • Homeland security education;
  • Alcohol and other drug education;
  • Timely warning notices regarding crimes which may present a threat to the campus community
  • Building and office security surveys;
  • Personal security presentations;
  • Public information;
  • Rape Aggression Defense (RAD);
  • Sexual assault awareness;
  • Theft prevention programs;
  • Watch Your Car (WYCAR) vehicle theft prevention;

  • and,
  • Bicycle registration

Additionally, crime prevention programs, emphasizing security and what residents can do to help protect themselves, are provided on request to students who live off-campus.

Threat Assessment Program (TAP)

The DPS has an active, on-going TAP in which trained personnel act as Case Management Officers (CMOs) and assist in assessing threats. Cases may include harassment, stalking, and/or workplace and relationship violence. CMOs utilize a program called MOSAIC, which is an assessment strategy that helps ensure fairness, consistency, and thoroughness in high-stakes matters. The goal of the TAP is to reduce fear, provide victim support services, and take action to stop violence before it occurs.

Blue Light PERT Phones

Emergency phones provide a direct line to the DPS/police throughout the campus both inside and outside many academic and administrative buildings and residence halls. These phones are either yellow or encased within a blue cylindrical column and are marked Emergency. Frequently they have blue lights overhead making their locations easier to find. Individuals may contact the DPS directly and without charge by activating these phones. This phone system will inform the dispatcher of the caller’s exact location.

911 Interface with Campus Pay Phones

Callers wishing to contact the DPS from a campus pay phone must dial 911, advise the emergency operator that they are at the University of Maryland, and ask to have the call forwarded directly to the University of Maryland Department of Public Safety. There is no charge.

The combination of these two emergency telephone systems provides the community with more than 350 emergency telephones in public areas throughout the campus.

Video Camera System

To enhance proactive police patrols on campus, security video cameras have been installed in certain high-traffic exterior and interior public spaces on campus. Samples of exterior public areas where security video cameras are used include the Stadium Drive Parking Garage, the Arena Parking Garage, the Mowatt Lane Parking Garage, Parking Lot 1, McKeldin and Hornbake Malls, and certain other walkways and parking areas. Samples of interior public areas where security video cameras are used include the Clarice Smith Performing Arts Center, the new addition to the Van Munching Building, the McKeldin and Hornbake Libraries and certain other interior public areas. The cameras are recorded 24 hours a day, 7 days a week. DPS personnel monitor them during specific hours throughout the day and night. More information concerning video camera sites can be found on the DPS web site.


 




RESIDENCE HALLS

The University provides on-campus housing to approximately 8,400 students. Two departments offer supportive programs and services that contribute to a safer and more secure living environment for students living in these facilities.

DEPARTMENT OF RESIDENTIAL FACILITIES (DRF)

Staff in the DRF (301-314-3486) (www.drf.umd.edu) is responsible for the equipment and fixtures designed to provide physical security to the buildings. Staff repair and install doors and locks, electronic security and alarm systems, building lighting, windows, and window security screens on selected windows. Staff also change student bedroom and suite or apartment door locks in response to lost or stolen keys. Responding quickly to problems and conditions that affect building security is a primary goal of the maintenance staff.

DEPARTMENT OF RESIDENT LIFE (DRL)

DRL's community staff continually focuses residents' awareness on security issues through programs, setting community expectations and rules, and enforcing safety and security regulations.

The DRL (301-314-2100) (www.resnet.umd.edu) publishes Community Living, which establishes rules specifically for students living in the residence halls – rules that augment the Code of Student Conduct. In addition to giving students notice of prohibited conduct, the rules hold students accountable for violation of the housing and meals agreement, signed by each resident prior to moving into the residence halls.

DRL staff also provides educational programs and materials focusing attention on relevant safety and security issues. The DRL promotes and underscores security practices and policies concerning access cards, room keys, visitors, and other community responsibilities, which enhance each student's residential experience. Through its Living and Learning Together program, the DRL promotes its philosophy that "security is the responsibility of each member of the Resident Life family."

ELECTRONIC ACCESS CONTROL AND SECURITY SYSTEM

All residence halls (except the garden-apartment style Leonardtown community) are protected by an electronic security system. It is designed and intended to help and support residents, who must accept primary responsibility for the security of their residence hall. Main entrance doors, interior barrier doors, elevators, most laundry rooms, and selected other spaces such as computer rooms are equipped with card readers that read the magnetic stripe on the University identification card. Additionally, most doors with card readers are also equipped with prop monitors that cause a horn to sound in the event a door is propped open or not securely closed and latched. Individual student bedroom doors and suite/apartment entry doors are furnished with heavy-duty, keyed locks that should be kept secured at all times. Suite/apartment door locks and bedroom locks in traditional-style halls are automatically changed in the event of key loss. To gain entrance, a visitor must use an exterior phone to contact the desired resident. It is important to the overall success of this system that residents not compromise the system by tampering with security devices or by permitting others to follow them through locked doors.

SOUTH CAMPUS COMMONS (SCC) & UNIVERSITY COURTYARD (UC)

An additional 2,500 undergraduate students live in privately managed apartment complexes built on University property through private-public partnerships. SCC (301-314-2499) houses 1,800 students in six apartment buildings near the South Hill residence halls. UC (301-314-2466) houses 700 students in garden style apartments at the intersection of University Boulevard and Boteler Lane. The DPS provides police services to SCC and UC residents. SCC and UC residents are provided with campus telephone service and 911 emergency telephone service linking them directly with the DPS. DRL staff provides educational programs and materials to SCC residents. UC staff provides a series of programs and written materials for residents that focus attention on safety and security issues in the community, as well as a separate staff duty system to respond to emergencies.

Access into SCC buildings is controlled through a card reader system. Each SCC and UC student apartment is equipped with a lock on the entry door and separate key entrances for each bedroom. Each UC apartment is equipped with an intrusion alarm that includes door sensors, a panic button in each bedroom, and window sensors on first floor windows.


 




UNIVERSITY HEALTH CENTER (UHC)

The UHC (www.health.umd.edu) is a nationally accredited health care facility located on Campus Drive, across from the Student Union. All registered students are eligible for care and should bring their student ID when visiting the UHC. Students are charged a $10 co-payment for visits with most UHC providers. There are fees for visits with specialists and certain procedures such as x-rays, laboratory tests, allergy injections, casts, physical therapy, massage, some health education programs, and medications. A visitor’s fee is also charged to anyone who is not currently registered as a student. Some of the services offered by the UHC include:

 Primary Health Care; You must make an appointment by calling 301-314-8184 
 Urgent Care/Walk-In Clinic301-314-8180 
 Substance Abuse Programs301-314-8128 
 Anonymous HIV Testing301-314-8184 
 Faculty/Staff Assistance Program301-314-8170 
 Health Education301-314-8128 
 Pharmacy301-314-8186 
 Women's Clinic301-314-8190 

The Mental Health Unit (301-314-8106) sponsors a Sexual Assault & Relationship Violence Support Group for campus students. The primary goal of the Support Group is to aid in the process of healing for those who have experienced recent or past sexual assault or dating/relationship violence.

The purpose of the Substance Abuse Programs (301-314-8128) at the UHC is to heighten campus awareness concerning the use and abuse of alcohol and other drugs, through the use of trained professional staff and peer educators. Emphasis is placed on helping students assess and make informed, responsible decisions about their own alcohol or other drug use. In addition, this program contains a State licensed Alcohol and Other Drug Treatment Program for those students experiencing difficulties related to the use of alcohol and/or other drugs, including classes for DWI education.


 




VICTIM ADVOCATE (VA)

The VA (301-314-2222; office in UHC; www.health.umd.edu/services) provides information, support, and referrals to victims of sexual assault, sexual harassment, stalking, and relationship violence. The VA is available to assist through the reporting process.
 




FACILITIES MANAGEMENT (FM)

FM (www.facilities.umd.edu) operates and maintains the University buildings and grounds with a concern for safety, security and crime prevention. FM inspects non-residential campus facilities regularly, investigates reports of potential safety and security hazards such as broken windows, and promptly makes repairs. FM is responsible for all exterior lighting, including building, sidewalk, parking lot, street, and security lights. Students, faculty, staff, and visitors are encouraged to call FM’s Work Control Center (WCC) (301-405-2222) to report potential hazards. The WCC is operated 24 hours a day, 7 days a week.
 




UNIVERSITY COUNSELING CENTER (UCC)

The uCC (www.counseling.umd.edu), located in Shoemaker Building just behind the campus chapel, provides a safe and supportive environment to work on a wide range of concerns. The UCC is open Monday through Thursday from 8:30 a.m. to 9:00 p.m. and Friday from 8:30 a.m. to 4:30 p.m. Appointments may be scheduled by phone or in person. Emergency services are available daily and walk-in counseling service is available for students of color and LGBT students from 3:00 p.m. until 4:00 p.m. daily. The UCC holds accreditation by the International Association of Counseling Services and the American Psychological Association. Counseling services are free and confidential to all students (graduate and undergraduate) and to a limited extent, faculty and staff. Among the many services available are:

The UCC oversees the campus’ Crisis Management Team (CMT), a service designed to assist the campus community to return to a normal state as quickly as possible in the aftermath of crises. When tragedy strikes it often takes an organized community response to stabilize events. The UCC, in conjunction with several campus Chaplains and members of the Department of Public Safety, plays a core role in helping to prevent traumatic stress effects and in helping to restore the personal and normal functioning of members of the campus community. The CMT is also available for consultation, treat assessment regarding potential crisis situations. Contact the CMT at 301-314-7651.

The UCC sponsors groups and workshops for students coping with life threatening events, the emotional aspects of race, substance abuse, rape and other forms of sexual assault and conflict resolution. These workshops and groups assist students in their recovery and in their healing process. Call 301-314-7651.

Personal/Social Counseling: Staff counselors are available to discuss any concern related to personal and social well-being, including self-esteem, stress, relationship issues, sex, family problems, substance abuse, and loneliness. Individual counseling, couples counseling, and counselor-led support and therapy groups are available. Call 301-314-7651.

Consultation and Evaluation for Children, Adolescents, and Parents: This campus service is specifically for the children, adolescents, and families of University employees, alumni, and students. Confidential counseling, consultation, and assessments are available for children and adolescents aged 4 to 18 of diverse races, ethnic groups, and cultures. Counseling addresses school and learning, family issues, emotions and behaviors, peer relationships, coping with stressful circumstances, and general adjustment issues. Consultaton for parents of University students is available for issues of student transitionm, mental health, academic and social adjustment. Call 301-314-7673.

Disability Support Services (DSS): Disability Support Services are available throught the UCC for all members of the campus community. Contact the DSS Office at 301-314-7682.


 




SEXUAL ASSAULT CENTER at PRINCE GEORGE’S HOSPITAL CENTER

Victims of sexual assault in Prince George’s County, whether male or female, can receive emergency care and medical treatment from the Prince George’s Sexual Assault Center (301-618-3154). The Center’s professional, comprehensive service provides 24-hour hotline crisis intervention, counseling, information, and companionship to victims of sexual assault. The Center is equipped with the Maryland State Police Sexual Assault Evidence Collection Kit. Evidence collection is conducted by a specially-trained nurse.
 




CAMPUS CHAPLAINS

Several chaplains have offices in Memorial Chapel while others have offices just off campus. These chaplains, though not University employees, are a source of support and guidance to students, faculty, and staff. The Chapel Scheduling Office (301-314-9866), located in 1101 Memorial Chapel, will refer callers to the appropriate chaplain. Normal business hours are 8:30 a.m. to 5:00 p.m. Several chaplains live near campus and may be able to respond during non-office hours. In an emergency the DPS (301-405-3555) can contact a chaplain on behalf of an individual in need.
 




HELP CENTER

The Help Center (301-314-HELP) provides telephone and walk-in crisis intervention and peer counseling. Typical calls range from concerns about academic issues to rape crises. The Help Center is located in room 3105 of the South Campus Dining Hall.
 




DEPARTMENT of TRANSPORTATION SERVICES (DOTS)

DOTS (301-314-4227) (www.transportation.umd.edu) provides several transportation services intended to assist students and employees while moving throughout the campus during evening and overnight hours. The following is a list of those services.

Evening Fixed Routes

Orange Route – services the Stamp Student Union, Cole Student Activities Building, Lot 1, North Campus, Regents Drive Garage, Mitchell Building, Memorial Chapel, South Hill, Leonardtown Community, Fraternity Row, Graham Cracker district, Kinko’s, WaWa, downtown College Park, and Hornbake Library.

Purple Route – services the Courtyards at the University of Maryland, Lots 4, 9, and 11, Comcast Center, Regents Drive Garage, Leonardtown Community, Fraternity Row, downtown College Park, South Hill, Memorial Chapel, and the Mitchell Building.

Blue Route – services Berwyn House Rd., Lakeland Rd, McDonald’s on Rt. 1, the North campus high rises, North Hill and the Commons buildings.

Gold Route – services Graduate Hills, Graduate Gardens, Engineering, Comcast and A.V. Williams.

Night College Park Metro Station – services the Stamp Union and Math Building, then meets the Metro Green Line and the MARC Camden Line.

The Orange Route, Purple Route, Blue Route, and Gold Route services operate from 5:30 pm until 3:30 am seven nights a week during the fall and spring semesters. The Night College Park Metro Station route operates from 8:00 pm until 1:00 am, Sunday through Thursday, and from 8:00 pm until 3:20 am, Friday and Saturday. For more information please visit the DOTS web site and click on Shuttle-UM.

N.I.T.E. Ride (Night Intra-Campus Transit Express) is a curb-to-curb, on-demand transportation service offered by DOTS. NITE Ride operates seven nights a week from 5:30 pm to 7:30 am when the university is open. To request a ride please call 301-314-NITE (x46483). For additional information please visit the DOTS web site.

Please Note: During University observed holidays, the summer and winter sessions, spring break, and between semesters, the above services may be modified. Please check the web site to verify the availability of service during these times.

Also, DOTS has contracted the services of the DPS to provide security video or vehicle patrols for the following garages, during specified times: Union Lane, Regents Drive, Stadium Drive, and Terrapin Trail. DPS personnel assigned to these patrols will be available for escorts between the surrounding buildings and garages. These escorts are in addition to the regular DPS escort program. Please contact the DPS (301-405-3555) to request an escort or motorist assistance.


 




DEPARTMENT OF ENVIRONMENTAL SAFETY (DES)

DES (301-405-3960) (www.des.umd.edu) recognizes the responsibility for preserving the health and safety of the campus community and visitors, protecting the environment, and preventing damage to or destruction of campus resources. To assist campus faculty, staff, and students in meeting these responsibilities, DES staff identifies and assesses campus hazards, evaluates risks involved, and recommends appropriate action to ensure safer conditions and achieve regulatory compliance.

The primary objective of DES, an established administrative authority, is to prevent and eliminate hazards that could result in death, injury, or illness to the campus population or destruction of University property. DES is the campus resource for all environmental and safety regulatory compliance concerns, and serves as liaison to regulatory agencies that have jurisdiction over environmental and safety matters. TDES is directly responsible for control of certain potential hazards such as radioactive materials and hazardous wastes on campus, and is the legally appointed authority for fire prevention and investigations. DES program elements include: Accident Investigation, Biological Safety, Scientific Driving Safety, Environmental Compliance, Fire Marshal Services, Hazardous Waste Management, Industrial Hygiene, Insurance Services, Occupational Safety, Public Education & Training, Radiation Safety, Risk Management, and Workers’ Compensation.


 




JEANNE CLERY DISCLOSURE OF CAMPUS SECURITY POLICY AND CAMPUS CRIME STATISTICS ACT

This Safety & Security publication is compiled and distributed annually in compliance with the Clery Act and contains crime statistics and statements of security policy. Annually, prior to October 1st, current students and employees are sent the following by US Postal Service, campus mail and/or electronic mail: The Safety & Security publication; notification that the current edition of the Safety & Security publication has been posted on the Department of Public Safety web site; or both. Printed copies may be obtained from the University of Maryland Department of Public Safety (DPS), Public Safety Headquarters, College Park, MD 20742-6011 (301-405-3555). The publication and any updates will be posted on-line (www.umpd.umd.edu).

The DPS initiates timely warnings to the campus community of crimes that are considered by the institution to represent a threat to students and employees. Warnings, in the form of Crime Alerts, are initiated in a manner to aid in the prevention of similar crimes. Crime Alerts may be posted on the DPS web site, distributed by electronic mail, physically distributed in the form of a flyer, and/or brought to the attention of appropriate media for information dissemination.

With few exceptions, a daily log is maintained that records crimes reported to the DPS. The log contains the nature, date, time, general location, and, if known, disposition of crimes. Entries are made and updated within two business days of the report or update. The log is available on-line (www.umpd.umd.edu) or may be viewed at the DPS Headquarters.

To help enable timely warnings and inclusion of incidents on daily logs, it is strongly encouraged that crimes be reported expeditiously and directly to the DPS.

As mandated by the Clery Act, the University publishes an annual crime statistics report which is set forth in this publication. In addition to offenses reported to the DPS, the crime statistics report also includes offense reports obtained from local police agencies, the Maryland State Police, and University offices and officials including: The Office of Student Conduct; Department of Resident Life; University Human Resources; Office of Human Relations Programs; Office of Legal Affairs; Stamp Student Union and Campus Programs; University Health Center; Victim Advocate Office; Department of Intercollegiate Athletics; Office of Continuing and Extended Education; Student and Graduate Student Legal Aid; Conference and Visitor Services; Faculty, Staff and Graduate Student Ombuds Offices; Student Affairs; Campus Recreation Services; and the University System of Maryland Shady Grove Center Executive Director and Director of Facilities. Although students, employees and others are encouraged to report all criminal activity to the DPS and/or local police, reports may also be made to the foregoing officials or deans or directors of the foregoing offices for statistical reporting and timely warning purposes.

TThe University is a state educational institution, which is subject to the Maryland Public Information Act. The University does not, therefore, have policies or procedures that allow victims or witnesses to report crimes on a voluntary, confidential basis for inclusion in the annual disclosure of crime statistics, and it does not encourage pastoral or professional counselors to inform the persons they are counseling of such confidential reporting procedures.


Disclaimer: The provisions of this brochure are not to be regarded as a contract between the student or employee and the University of Maryland College Park. The policies, programs and services described here are subject to change from time to time at the sole discretion of the University. The policies, programs and services described here are not intended to be a guarantee of individual safety or the protection of personal property. .


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